Riccardo Cossu
Salesforce Solution Architect & Project Manager
10+ years driving enterprise Salesforce transformations across financial services, pharma, telecom, and non-profit sectors. Multi-certified architect specializing in solution design, API integrations, and technical delivery leadership.
Salesforce Clouds
Development
Architecture
Management
Languages
Work Experience
Career timeline & key achievements
Salesforce Project Manager / Solution Architect
Helvetia Baloise Group
Leading Business Partner integration streams, ensuring alignment between business stakeholders, technical teams and external partners within the Salesforce ecosystem.
Salesforce Solution Architect
Merkle DACH, A Dentsu Company
Designed multi-cloud Salesforce architecture and led technical delivery for enterprise clients including BioNTech, Pictet and IATA.
Key Clients
BioNTech
Pictet
IATA
Salesforce Project Manager
Fondazione Piemonte Innova
Managed Salesforce projects for Public Administration and Non-Profit sectors, handling pre-sales, customer analysis, and IT architectural solution design.
Salesforce Team Leader
Enigen IT - Gruppo Lutech S.p.A.
Led Salesforce delivery teams across major enterprise clients including Compass Banca (Mediobanca Group), Enel X, and Enel Distribuzione / Open Fiber.
Key Clients
Compass Banca
Subaru
CheBanca!
Enel X
Open Fiber
Intern Salesforce Junior Developer
Farosoft S.r.l
Developed custom Salesforce applications for major Italian brands including Trussardi and Sky Italia.
Key Clients
Trussardi
Sky ItaliaIT Technician (Summer Periods)
Oligamma
Summer internship working on IT infrastructure, hardware maintenance, and software configuration.
Education & Certifications
Academic background & professional credentials
Salesforce Certifications
Salesforce Certified Professional — Architecture, Development & Cloud Specialist
Holder of multiple Salesforce certifications demonstrating deep expertise across the platform:
- Salesforce Application Architect — Certified in application design, data architecture, and platform app building
- Salesforce Integration Architect — Certified in integration architecture and API design
- Salesforce Sharing and Visibility Designer — Expertise in data access and security architecture
- Salesforce Data Architecture and Management Designer — Data modeling and management expertise
- Salesforce Sales Cloud Consultant — Expertise in designing and implementing Sales Cloud solutions
- Salesforce Marketing Cloud Email Specialist — Email marketing automation and campaign management
- Salesforce CPQ Specialist — Configure, Price, Quote solution expertise
- Salesforce Platform App Builder — Declarative application building on the Salesforce platform
- Salesforce Certified Platform Developer I — Development skills in Apex and Lightning
- Salesforce Certified Administrator — Platform administration and configuration
Università Internazionale UNINETTUNO
Master's Degree in Management Engineering Industry 4.0
Master's Degree program in Management Engineering with a focus on Industry 4.0, covering digital transformation, industrial automation, and modern management methodologies.
Google Analytics - Google Digital Academy (Skillshop)
Google Analytics Certification
Certified in Google Analytics through the Google Digital Academy (Skillshop), demonstrating proficiency in using Google Analytics 4 to gain insights into user behavior and optimize digital strategies.
ITIS 'Ciusa'
High School Diploma in Information Technology & Telecommunications
High School Diploma specializing in Information Technology and Telecommunications, building a strong technical foundation in computing, networking, and software development.
Università Mercatorum
Bachelor's Degree in Management Engineering
Bachelor's Degree in Management Engineering from Università Mercatorum, providing a solid foundation in engineering principles, project management, and business process optimization.